Terms of Service
The rules and guidelines for using Ekondo Life’s website, products, and services.
1. Agreement
By accessing or using ekondolife.com and our services, you agree to these Terms. If you do not agree, please do not use our site.
2. Services
Ekondo Life offers plants, wellness products, curated bundles, and experiences. All product descriptions and availability are subject to change.
3. Accounts
When you create an account, you are responsible for the security of your credentials and for all activity under your account. Notify us immediately of any unauthorized use.
4. Orders & Payments
Orders are an offer to purchase and are subject to acceptance. Payments are processed via third-party providers. We do not store full card details on our servers.
5. Pricing & Promotions
Prices and promotions may change. Errors on the site will be corrected where discovered, and we may cancel or refuse orders resulting from such errors.
6. Shipping
Shipping timelines, costs, and policies are described in our Shipping Policy. Delays due to courier partners or external factors may occur.
7. Returns & Refunds
Our Refund Policy governs returns and refunds. For damaged or defective items, contact us promptly with photos and your order number.
8. Acceptable Use
You agree to use the site lawfully and not to post harmful, abusive, or illegal content or attempt to disrupt site operations.
9. Intellectual Property
All content on Ekondo Life (text, images, logos) is owned by or licensed to us. You may not reproduce or redistribute content without permission.
10. Limitation of Liability
To the maximum extent permitted by law, Ekondo Life is not liable for indirect, incidental, or consequential damages arising from using our services.
11. Governing Law
These Terms are governed by the laws of Nigeria. Any disputes will be subject to the competent courts in Nigeria.
12. Changes to Terms
We may update these Terms occasionally; the latest version will be posted here. Continued use after changes constitutes acceptance.
13. Contact
For questions about these Terms, contact us at hello@ekondo.com.